SHIPMENT POLICY

PRODUCTS PURCHASED AT VARELA ONLINE STORE ARE SENT BY DIFFERENT COMPANIES DEPENDING ON THE COUNTRY OF DESTINATION

ORDERS ARE PREPARED ONCE PAYMENT HAS BEEN CONFIRMED, PLEASE ALLOW SOME TIME TO PROCESS YOUR ORDER, SINCE THIS A SMALL BUSINESS WE ARE NOT ALWAYS ABLE TO PROCESS YOUR ORDER ON THE SAME DAY. NO SHIPMENTS ARE MADE ON SATURDAYS, SUNDAYS OR ON PUBLIC HOLIDAYS. THE PRE ORDER PRODUCTS DO NOT HAVE A GUARANTEED SHIPPING DATE, ALTHOUGH WE WILL DO OUT BEST TO DELIVER THE PRODUCTS IN THE ESTIMATED TIME.

ONCE THE ORDER IS PLACED, AN EMAIL WILL BE SENT TO CONFIRM THE PURCHASE.

WHEN THE ORDER SHIPS, AN EMAIL WILL BE SENT TO YOU WITH THE TRACKING NUMBER.

The company is not responsible of problems with delivery as a result of false or incomplete data being provided to our shipping companies when placing your order, please double check your information. We cant also take responsibility for the absence of the client or the retention of the package in customs. Prices do not include additional taxes or fees for importations made outside the UE, those fees are for the client to deposit when retiring the package from customs.